Refund Policy
If Pro isn’t right for you, ask for a refund within 14 days of a payment and you will get it.
Refunds
- You can request a full refund within 14 days of any Pro payment — the first one, a renewal or a Lifetime purchase. No questions asked.
- Payments are processed by Paddle.com, our Merchant of Record. To request a refund, reply to your Paddle receipt, use paddle.net, or write to [email protected] and we will arrange it with Paddle.
- Refunds go back to the original payment method. When a payment is refunded, Pro for that period ends; a refunded Lifetime purchase ends Lifetime Pro.
Cancelling
- Lifetime has nothing to cancel: it is a single payment and never renews.
- Cancel any time under “Manage subscription” in your library. Nothing more will be charged.
- Cancel during the free trial of the yearly plan and you are not charged at all.
- Pro stays active until the end of the period you have already paid for; after that your account moves to the Free plan. Your folders, saved words, notes and history all stay.
Last updated: 2026-10-02